Frequently Asked Questions

What bacteria and what technique are used to cultivate FRESHLITE Postbiotics +?

Made with proprietary fermentation technology in Japan, FRESHLITE’s postbiotics are cultivated and distilled from 35 strains ((including bifidobacterium, Lactobacillus, LGG, etc.) of widely researched "good" bacteria (aka probiotics, e.g. Lactic Acid Bacteria(LAB)) during fermentation in a simulating-gut-environment for best capturing natural nutrients and essences.

How long would it work?

Not everyone would have same feelings, nor it works for everyone.

Based on our product trial survey (Involving 102 Hong Kong healthcare practitioner participants (of which 82 valid results obtained) in a 30-day (2 capsules per day) product trial survey conducted by independent market research institution during the period from May 2021 to September 2021), there are about 70%~80% positive feedback on the relief of GI intolerance, diarrhoea, or constipation.

In general, based on the customers’ feedback and depends on each one's own gut reaction, it may take 2~5 days to start to feel the change gradually. Quite a number of customers would have feeling of relief within 30 days.

Kindly take note, FRESHLITE is NOT a medicine but food supplement works in a natural way.

Naturally, please do allow your body and gut to take a bit time to adjust, adapt and rebalance.

But no worries, If you are not satistifed with our product, you are fully covered by our 60-day money back guarantee. Just send us email at

What "feeling" would I have after having FRESHLITE Postbiotics + Vitamins C, D3, E?

If it works for you, the relief feelings include the following:

(1) IBS and Diarrohea: you may feel “running” being gradually relieved.

(2) constipation: you may feel more "easier", more frequent and/or more “smooth” in bowl movement.

(3) the shapes of stools gradually become “banana-shape” or “ice cream-shape”.

(4) bloating is gradually relieved.

Do you offer Money Back Guarantee?

Yes! - We offer a 60 Days Money Back Guarantee for all products purchased from this website, no questions asked and hassle-free returns. Just send us email at

Do you offer Free Shipping?

Yes! - All orders in the UK enjoy FREE FBA Shipping.

How to check my order status?

You will have email updates on your order. No worries, email us if you have any question.